Residential &
Condominium
Security
Protecting Singapore’s residential communities through a Smart Hybrid model that combines professional officers with ELIX+, EICC and cutting-edge access technology — delivering superior security at lower cost.
What We Protect
From private landed estates to large-scale condominium developments — our residential security solutions are customised to the specific profile of each property.
Condominium Estates
Multi-block residential developments with guard house, access gates, carparks and facilities requiring round-the-clock security coverage.
- Guard house operations
- Vehicle access via LPR
- Visitor management (VMS)
- Facilities oversight
Private Landed Estates
Gated community and landed estate security with remote intercom, perimeter patrols and 24/7 EICC oversight.
- Perimeter patrol routes
- Remote intercom access
- Night patrol verification
- ELIX+ GPS patrol logging
Executive Condominiums
EC-specific security solutions balancing community lifestyle needs with robust access control and residency verification.
- Resident database integration
- Pre-registration for visitors
- PDPA-compliant VMS
- Event & facility coverage
Smart Hybrid Security Model
for Residential
Our proprietary Smart Hybrid model reduces the number of security officers required while increasing coverage, response speed and reporting quality.
People
PLRD-certified Senior Security Officers (SSO) and Security Officers (SO) deployed in optimised shift patterns. Buddy backup system. STRICTLY no double shift. WSQ-trained including GEM certification.
Process
Documented shift handover, patrol SOPs, incident reporting protocols and escalation procedures. MCST-aligned house rules enforcement. Regular management audits of officer performance and process compliance.
ELIX+ Platform
Digital attendance tracking, GPS-verified patrol checkpoints, real-time incident logging, corrective action tracking and comprehensive monthly reports for MCST — full transparency on officer deployment.
EICC Command Centre
24/7 Elitez Integrated Command Centre monitoring remote CCTV feeds, coordinating relief officer deployment, managing inter-site incident escalation and maintaining real-time estate visibility.
Technology Deployed at
Residential Sites
Technology that reduces manpower cost without reducing security coverage — with hardware ownership transferring to MCST after contract completion.
LPR System
Automated vehicle access — whitelist residents’ plates, flag unknown or blacklisted vehicles. Reduces officer burden at guard house significantly.
PDPA VMS
Visitor registration via handheld, desktop or self-service kiosk. PDPA-compliant data handling. Pre-registration by residents via mobile.
Smart AI CCTV
Active video analytics surveillance package sized to your estate. Line crossing, intrusion detection, remote EICC monitoring. Hardware belongs to MCST post-contract.
Remote Intercom
IP-based intercom allowing guard house staff to manage secondary entry points remotely — one officer covering multiple gates effectively.
Virtual Clocking
GPS-verified virtual clocking system — officers clock in/out at GPS-confirmed locations, eliminating proxy clocking and ensuring physical presence.
Facilities Booking
Online facilities booking integration — security team manages BBQ pit, gym, pool and function room access based on confirmed bookings.
AI WhatsApp Assistant
Residents submit requests, report incidents and receive updates via a familiar WhatsApp interface, integrated with EICC monitoring.
Facial Recognition
Biometric resident identification at estate entry — frictionless access for registered residents, immediate alert for unregistered individuals.
Residential Properties
We Protect
ESPL currently secures a portfolio of condominium estates, executive condominiums and private landed developments across Singapore, including Blue Horizon, Pioneer Point and ARTRA Condo among others.
“One Life Saved. Officers Sofiendy, Aravin and Thala performed CPR on an unconscious delivery rider on Christmas Eve 2023. The rider recovered fully and returned personally to thank the officers who saved his life.”
Get a Condo Security Proposal
We’ll conduct a free site assessment and prepare a tailored Smart Hybrid security proposal — including technology recommendations and projected cost savings for your MCST.